IzziGo Holidays respects your privacy and gives users control over their account and personal data.

This page explains how users of the IzziGo Holidays app and website can request deletion of their account and associated personal data.

How to request account deletion

To request deletion of your IzziGo Holidays account, please send an email to:

support@izzigo.eu

Please use this subject line:

Account deletion request – IzziGo Holidays

In your message, please include:

• The email address connected to your IzziGo Holidays account

• Your name, if available in your account

• A short confirmation that you want your account deleted

For security reasons, we may need to verify that you are the owner of the account before completing the deletion request.

What happens after your request

After we receive your request, we will review and process it within a reasonable period of time.

In most cases, account deletion requests are processed within 30 days after verification.

When your account is deleted, you will no longer be able to log in to your IzziGo Holidays account, access your traveler dashboard, business dashboard, saved preferences, or manage any connected business listings.

What data is deleted

When your account is deleted, we delete or anonymize personal data associated with your IzziGo Holidays account, where applicable, including:

• Account profile information

• Login-related account data

• Email address connected to the account

• Traveler profile data

• Saved app or website preferences

• Business dashboard account data

• Uploaded personal content connected to your user account

• Support messages connected only to the deleted account, where deletion is legally possible

Business listings connected to your account

If your account manages one or more business listings on IzziGo Holidays, deleting your account may also affect your ability to manage those listings.

If you want to transfer a business listing to another account instead of deleting it, please contact us before requesting account deletion:

support@izzigo.eu

Please use this subject line:

Business listing transfer request – IzziGo Holidays

If a business listing contains personal data connected to you, we can delete or anonymize that personal data as part of the account deletion process.

Some non-personal public business information may be retained if it is not personal data, or if it is needed for legal, security, fraud prevention, or business record purposes.

Data we may need to keep

Some information may be retained for a limited period where required for legal, tax, accounting, security, fraud prevention, dispute resolution, or compliance reasons.

This may include:

• Payment and invoice records

• Security logs

• Fraud prevention records

• Legal or compliance records

• Records required to protect the rights of IzziGo Holidays, users, businesses, or third parties

Where retention is required, we restrict the use of this data to the required purpose.

Backup copies may remain for up to 90 days before being permanently deleted from backup systems.

Certain legal, tax, accounting, or transaction records may be retained for longer where required by applicable law.

Contact

IzziGo Holidays
Operated by Easy Business Ltd.
Website: https://izzigo.eu
Email: support@izzigo.eu