IzziGo Holidays gives users the option to request deletion of specific personal data without deleting their full account.

This page explains how users of the IzziGo Holidays app and website can request deletion of some or all of their personal data while keeping their account active.

How to request deletion of specific data

To request deletion of specific personal data, please send an email to:

support@izzigo.eu

Please use this subject line:

Data deletion request – IzziGo Holidays

In your message, please include:

• The email address connected to your IzziGo Holidays account

• The type of data you want deleted

• Any additional details that help us identify the data

For security reasons, we may need to verify that you are the owner of the account or that you are authorized to request deletion of the data.

Examples of data you can request to delete

You can request deletion of specific personal data, including where applicable:

• Traveler profile information

• Saved preferences

• Uploaded personal content

• Business dashboard contact person information

• Personal contact details connected to a business listing

• Support messages connected to your account

• App or website account data that is no longer needed

Business listing data

If you manage a business listing on IzziGo Holidays, you can request deletion or correction of personal data connected to that listing.

This may include:

• Responsible person name

• Responsible person role

• Private communication phone number

• Private communication email address

• Other personal information connected to the business dashboard

Public business information, such as business name, public address, public email, website URL, social media links, business category, description, and public listing content, may remain visible if it is business information and not personal data.

If you want a full business listing removed from IzziGo Holidays, please clearly mention this in your request.

What happens after your request

After we receive your request, we will review and process it within a reasonable period of time.

In most cases, data deletion requests are processed within 30 days after verification.

If the data can be deleted, we will delete or anonymize it.

If we cannot delete certain data immediately, we will explain why, for example if the data must be retained for legal, tax, accounting, security, fraud prevention, dispute resolution, or compliance reasons.

Data we may need to keep

Some information may be retained for a limited period where required by law or for legitimate security and compliance purposes.

This may include:

• Payment and invoice records

• Security logs

• Fraud prevention records

• Legal or compliance records

• Records needed to protect the rights of IzziGo Holidays, users, businesses, or third parties

Backup copies may remain for up to 90 days before being permanently deleted from backup systems.

Certain legal, tax, accounting, or transaction records may be retained for longer where required by applicable law.

Account deletion

If you want to delete your full IzziGo Holidays account and associated personal data, please visit:

https://izzigo.eu/account-deletion/

Contact

IzziGo Holidays
Operated by Easy Business Ltd.
Website: https://izzigo.eu
Email: support@izzigo.eu